The IT Handbook
The Spellbook · Cheat sheets

Commands you will use every day

Pick a topic. Click any command to copy it.

Network

Network triage in five commands

Five commands, in order, to find where a connection breaks.

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Network

Ports and protocols worth knowing

32 ports and protocols, searchable by number, name or category.

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Windows and Linux

System health and processes

Check the OS, uptime, running programs, memory and a hung process.

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Windows and Linux

Disk and storage

Free space, folder sizes, disk errors and disk health.

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Windows

Windows repair and policy

Repair system files, refresh Group Policy and see which policies applied.

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Windows and Linux

Printers and print queues

List printers, see the queue, clear stuck jobs and restart the print service.

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Windows and Linux

Services and logs

Check and restart a service, then read the logs to find out why it failed.

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Windows and Linux

Users and permissions

Look up a user, see their groups and fix file access.

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Windows and Linux

Website checks

Find out fast whether a broken site is down, redirecting or blocked.

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Method

A simple troubleshooting routine

Five habits that make every Level 1 ticket easier.

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